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The freedom to think long term.

When experienced professionals enter well-deserved retirement, they also take their wealth of experience with them. Diehl Defence has found a way to keep this knowledge in the company.


Companies nowadays must react fast to changing conditions in a global market. We encourage and support our engineers to tread new paths.


Offering standardized IT Services in a decentralized group such as Diehl is a daily challenge. The customer is king in one’s own organization and has varied requirements. Nevertheless, shared systems and services create synergies. Not an easy task.
“Thanks to the ‘EXPERTise’ program our new employees start their professional future with profound knowledge.”
Mrs. Tina Steimer
Personnel Specialist, Diehl Defence
“We have succeeded in continuously improving all our processes.”
Mrs. Katrin Fricke
Operations Director at Diehl Controls
“We want to offer our customers true added value with Shared IT-Services.”
Mr. Rene Teschner
Team Lead at Diehl Informatik GmbH

Keeping knowledge in the company – Valuing and using experience

The organization forcibly loses a wealth of knowledge and experience when an employee with long years of experience goes into well deserved retirement. A talented successor can usually match the full scope of this loss only after several years. The organization suffers due to this loss, while the retiree doesn’t feel appreciated and the successor possibly feels overtaxed. Therefore, Diehl Defence has developed a process that regulates the transfer of knowledge and experience from so-called senior experts to respective successors.

Tina Steimer, Personnel Specialist at Diehl Defence, is responsible for the transformation process EXPERTise at Diehl Defence: “This helps us secure and transfer knowhow in the organization on one hand, and manage a regulated transition between the generations of so-called babyboomers and wonder kids of the economy to the graduates and young professionals of Generation Y on the other.”

A so-called generation tandem is formed for this purpose, where both involved jointly create a structured job map with all important fields of knowledge with the support of an expert from the HR department and derive measures from it to transfer the knowledge in three to six months. Videos and podcasts are also used in this process.

Daniel Schmid and Günther Thurner are one such generation tandem. “It simply makes me happy, as a longstanding employee, that my  knowledge will continue to be useful to the company with Daniel Schmid. He will probably tackle many things differently, but “EXPERTise” is a good foundation.”, Günther Thurner affirmed. Daniel Schmid states the practical benefits: “I have taken a giant step forward through my training period in tandem. I can better understand the special processes in our business division due to the work with Mr.Thurner. The documents we developed give me the reassuring feeling that I can always access the knowhow of my predecessor.

Knowledge Transformation at Diehl Defence

“We undertake these efforts for three reasons”, explains Tina Steimer. “For one, the sustained transfer of strategic knowledge ensures the success of our organization in the long term. Secondly, we can visibly show our appreciation to our experienced experts. After all, it is their life’s work that they are handing over to the next generation. And lastly, we provide our newly appointed employees from generation Y the requisite strategic knowhow for their professional future thanks to EXPERTise.”

The EXPERTise project of Diehl Defence was awarded the 1st place in 2015 at theHR Excellence Awards in the category Knowledge Management.


  • Mrs. Tina SteimerPersonnel Specialist
    Phone +49 911 957-0
    Fax +49 911 957-2510
  • Fischbachstraße 16 90552 Röthenbach a. d. Pegnitz

Factory of the year – fully automatic, highly efficient and flexible

In October 2015, the Wangen location of Diehl Controls was chosen as the overall winner of the renowned industry benchmark contest: "Factory of the Year/Global Excellence in Operations (GEO)".*

More product handling, less power consumption at the "Factory of the year 2015".

Optimization of circuit-board assembly in every respect was decisive for the jury's decision. The fully automated assembly line comprises 72 modules over a length of 86 meters. It is operated by four employees per shift with an annual output of 1.2 million circuit boards. The facilities are monitored by cameras, the results are collected digitally.

On this basis, Diehl Controls Wangen achieved impressive dynamic improvements between 2011 and 2014: the finished-product volume rose by 10 percent and the value generated increased by 95 percent whereas power consumption dropped by 13 percent.

"From development to supply chain to production, we have succeeded in continously improving all processes and increasing the level of automation. With this approach, we are able to meet global competition," says Katrin Franke, Operations Director Electronics at Diehl Controls.

Factory of the year 2015

  • The Factory of the Year Award/Global Excellence in Operations (GEO) is the most tradition-steeped and challenging benchmark competition for the manufacturing industry in Germany and Europe. 

*Award granted jointly by the "Produktion" magazine and the management consultancy firm AT Kearney.


  • Melanie PrinzAssistant to Operations Director
    Phone +49 7522 73-189
    Fax +49 7522 73-190
  • Pfannerstraße 75-83 88239 Wangen

Shared IT-Services for the entire group

The development of IT in the Diehl organization is similar to that of most other large companies. The once central IT department was detached from the organization many years ago, to fulfill its tasks as an independent company. External customers were also sought for financial reasons. However, this was eventually at the cost of a clear focus on the key customer in-house. “Naturally, we could not function this way permanently”, finds Rene Teschner, Team lead at Diehl Informatik GmbH. “We lost our close contact with the IT departments of the Diehl business divisions, and a completely different IT landscapes developed over time.”

“Symphony” is the name of the project, under which the IT cooperation in the group was reestablished. “We look for synergies today and want to offer our customers true value addition through Shared IT-Services.” Teschner summarizes the new concept. The company units of Diehl are established very close to the market and can act independently and flexibly, which is why they also have specific expectations from their IT. When services, such as email or virtual collaboration, are standardized and bundled, a competent partner is required, who can build the foundations. Or has the corresponding market overview to assign external service providers to develop them.

Digitisation at Diehl

  • No transformation without fresh energy: You can find our open positions on the career portal

“We support 70 group systems today”, says Teschner. “At the same time we are in the process of offering other shared services, to reduce the diversity of our systems, and become more user-friendly.” This means a daily balancing act between project progress and taking care of the ongoing operations. Our goal is to provide the best possible support to the corporate units and their business. However, using the opportunities and synergies offered by a large organization is equally important.


  • Human RessourceSimone SchaafDIEHL Informatik GmbH
    Phone +49 911 947-2
  • Stephanstraße 49 90478 Nuremberg
Diehl Stiftung & Co. KG © 2017