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Purchasing Guidelines

High levels of engineering expertise and a global production volume of more than 100,000 products per day form the basis for the success of Diehl Controls. We rank as one of the leading international suppliers of industry in the fields of household appliances and installation technology. Furthermore, we implement systematic environment and process management at our global locations. This is how we achieve the best possible balance between industrial production and sustainable use of resources.

However, at Diehl Controls we not only apply this principle to our own activities, but also expect it of all partners. The supply and valuation chain starts with the procurement markets and ends with installation at the customer’s plant. This realization is the basis of all cooperation projects and purchasing relationships entered into by Diehl Controls. To ensure sustainable operations right from the start, we have drawn up general purchasing principles.

These principles ensure we do not waste valuable resources or carry out redundant work. Diehl Controls achieves both these goals by cooperating with global players and especially efficient suppliers. Our purchasing principles apply to all divisions, business units, and locations. Optimizing our procurement activities creates a win-win situation for our suppliers and our company. At Diehl Controls, we believe the performance of our suppliers makes a large contribution to our own business success.

Our Purchasing Principles

Respectful cooperation with our suppliers

To establish a solid basis for optimization of our procurement structures, we insist on respectful cooperation with our partners. Important here are mutual respect when obtaining offers as well as clear communication structures when placing orders according to standards that apply throughout the group.

Process improvement and value creation

At an early stage, we involve especially forward-thinking suppliers in our standardized purchasing processes. This leads to the constant improvement of our purchasing in logistical, commercial, qualitative, and technical terms. The result is increased value creation for both sides.

Market orientation and customer satisfaction

The innovative, high-quality products from Diehl Controls are the result of our constant attention to market conditions and customer wishes. We meet these exacting requirements through reliable functions and strong performance capability throughout our product range. A contributory factor here is the early involvement of technically innovative suppliers whose products and services match the requirements of Diehl Controls as well as those of our customers. This is how we boost the innovation leadership of Diehl Controls to benefit both partners. It also cements our joint future business relationships.

Transparent procurement structures and cost leadership

Our procurement is based on uniform purchasing standards. We place orders according to measurable and clear criteria. Essential here is a fair price comparison based on global cost levels. This enables us to control and ensure stable procurement over the long term. Ultimately, only cost leadership on all sides can secure the market position of all the companies involved in the procurement process.

Continous improvement through quality responsibility

It is only possible to maintain the quality leadership of Diehl Controls by using high-quality raw materials, tools, and innovative components. Diehl Controls and its suppliers must ensure that all products and services meet our quality standards. Stable, reproducible processes ensure this on both sides. We regularly inspect the quality-assurance activities of our suppliers to ensure they comply with the standards of VDA 6.3 as well as EN ISO 9000 and 9001 ff. The current versions of our principles are available at www.vda.de und www.iso.org.

Social and environmental responsibility

Diehl Controls is committed to observing safety and environmental standards along the entire supply chain. Choosing eco-friendly materials, ensuring components and their packaging are recyclable, and using all resources sparingly are important factors here.

Diehl Stiftung & Co. KG © 2018